Priority Family Care Center

Home Health Receptionist

Riverside, California•Full-time
$21 - $24 hourly
About the Job
Experience in Home Health Required

We are seeking a professional, organized, and dependable Receptionist to join our home health team. The ideal candidate must have previous experience working in a home health agency and understanding the administrative and operational needs of a home health setting.

Job Responsibilities:
  • Answer and direct incoming phone calls.
  • Greet patients, families, caregivers, and healthcare professionals.
  • Schedule appointments and coordinate patient visits.
  • Maintain and organize patient medical records and files.
  • Assist with referrals, physicians and orders, and incoming documentation.
  • Communicate with nurses, therapists, physicians, and referral sources.
  • Assist with patient intake and admission paperwork.
  • Verify patient information and insurance details.
  • Maintain confidentiality and comply with HIPPA regulations.
  • Provide general administrative and clerical support.

Qualifications:
  • Previous receptionist experience in a HOME HEALTH agency required.
  • Knowledge of home health operation and terminology.
  • Familiarity with Medicare and Medi-Cal is preferred.
  • Experience with patient referrals, admission, and medical records.
  • Knowledge of HIPPA regulations.
  • Strong communication and customer service skills.
  • Proficient in Microsoft Office and computer systems.
  • Ability to multitask and work in a fast-paced healthcare environment.
  • Bilingual English/Spanish.

Ideal Candidate
We are looking for someone who understands the home health environment, is detail-oriented, professional, compassionate, and able to support daily office operations. Please submit your resume for consideration.

Experience Required: Home Health Agency Experience.