Front Office & Medical Assistant (Bilingual Spanish)
Why You’ll Love This Role:
At Priority Family Care, you are more than an employee—you are the vital first impression for our patients. In our vibrant, multi-specialty clinic, your warm greeting and efficiency will directly ease patient anxiety and set the tone for their entire healing journey. If you are passionate about customer service, love a dynamic workday, and want to make a tangible difference in the lives of local families, we want to invest in you.
What We Offer You:
- Exceptional Training: Learn from a highly qualified team of physicians and senior staff who are dedicated to your mentorship and long-term career growth.
- Comprehensive Care Package: Full medical, dental, and vision insurance.
- Positive Impact: A collaborative team culture focused on community health and patient-first care.
What You Will Do:
As a dual-role powerhouse, you will seamlessly connect our front-office hospitality with essential clinical support:
- Welcome & Guide: Greet patients and guests, manage check-ins, and assist them with intake and new patient forms.
- Coordinate Care: Schedule and confirm appointments, manage multi-line phones, and prepare patient charts ahead of visits.
- Navigate Insurance: Verify PPO, HMO, Medi-Cal, and Medicare coverage, and process co-pays or cash payments efficiently.
- Support the Clinical Team: Take vital signs, document medical histories/medications in the EMR, stock treatment rooms, and assist physicians during procedures.
What You Bring:
- Certification: Medical Assistant Certification and a current CPR/First Aid card.
- Language Skills: Fluent bilingual communication skills in both English and Spanish (required).
- Experience: 1+ years of medical reception or medical assistant experience is preferred (including familiarity with EMR systems like eClinicalWorks).
- Health & Safety: A current negative TB test result.
- The Right Attitude: A patient, helpful demeanor with a strong knack for multitasking in a fast-paced environment.
Connect With Us Today!
Ready to build your career and make a true difference? We want to hear from you!