Location: Van Nuys, CA on site
Job Type: Full-time

Why This Role Matters:

We are looking for an analytical, proactive, and collaborative DME Biller & Collector to join our team. In this role, you will not just push paperwork—you will be the financial lifeline of our operation. navigating insurance authorizations, you directly ensure our patients get the medical equipment they need while keeping our business thriving. If you love solving complex billing puzzles and want to work with a team that values your expertise, we want to meet you.

Schedule: Monday – Friday, 9:00 AM – 1:00 PM (20 hours/week — enjoy your afternoons and weekends!)
Position Type: Part-Time (With a clear, structured path to transition to Full-Time)
Location: Van Nuys, CA (100% In-Office)

Why Join Care Concepts, Inc?

Predictable Hours: Fixed morning schedule with guaranteed free afternoons and weekends.
Autonomy: A culture that celebrates independent problem-solvers and rewards high performance.

What You Will Do Daily (Your Impact):

Daily Operations & Administration:

Insurance & Authorizations: Call insurance companies and doctor offices to secure vital authorizations and resolve billing questions.
Patient & Provider Relations: Communicate directly with medical office staff regarding patients who require Home Care visits.
Financial Integrity: Deposit accurate cash receipts and forward critical payment information in a timely manner.
Inventory & Visual Standards: Maintain proper store inventory levels, order items efficiently, and ensure a well-organized retail area that reflects our standards of excellence.
Administrative Flow: Handle daily data entry and administrative tasks while operating standard office equipment (computers, photocopiers, printers, fax machines).
Executive Support: Perform other duties as deemed appropriate by senior management.

What You Bring to the Table (Requirements):

DME Industry Experience: Minimum of 1+ years of direct experience working in a Durable Medical Equipment environment is required.
Bilingual Fluency: Absolute fluency in both English and Spanish is required to connect with our patients and healthcare providers.
Thrive in Fast-Paced Environments: Proven ability to successfully multitask, pay attention to detail, and work efficiently under pressure.
Physical Capabilities: Ability to sit and/or stand for long periods of time, and lift/carry at least 10 lbs.
Technical Savvy: Strong computer knowledge and typing skills.
Education: High School Diploma or GED.

Work Location: In person

Priority Family Care Center

DME Biller/Collector (Durable Medical Equipment)

About the Job